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OZO Fitness Frequently Asked Questions

OZO Fitness FAQs

At OZO Fitness, we strive to provide a seamless shopping experience for our customers. Here are some frequently asked questions regarding shipping, payments and ordering.


What countries do you ship to?We currently ship to the United States and Canada. Keep in mind that shipping fees may vary based on your location.


What's the shipping time frame?We aim to process your orders and ship them within 24-48 hours. Expect delivery within 2-7 business days, depending on your location.


How can I track my package?Once your order has been shipped, you'll receive an email with tracking information. Tracking details can also be accessed via your account dashboard.


What if my package is lost or damaged?In the rare case that your package is lost or damaged, please contact our support team as soon as possible. We'll work with you to resolve the issue and ensure you receive your order in a timely manner.


Please review the information below for additional information or contact our customer service desk if you require additional information. 


We ship your orders from various warehouses. Our stock is spread out over multiple fulfilment centers in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next.

We ship our products across the United States and Canada.

After finishing processing your order, we will send it to the shipping company and it will be completely handled by them.  Tracking numbers will be provided once available. 

The shipping time will depend on your exact location. However, it usually only takes 7-10 business days.

Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents or backlogs. Please note that tracking information will be provided as soon as it is available.

Payments & Ordering

We offer safe shopping and accept payment via Paypal or Credit card. So you can choose the most suitable one for you.

Our website uses multiple currencies and it depends on which country you have selected to shop in.


Choose products that you love, then click "Add to cart" and "Check out".

Then fill in your information and pay.

That's it! Very easy.